The objective of this project was to deliver an improved experience along with a technical platform upgrade to the existing system through multiple channels of desktop web and mobile & tablet applications. Our delivery included an exceptionally high-rated user experience along with a
fully-functional system that caters to a multitude of business areas. The intranet portal design was led by our Design Thinking approach where users are classified into separate groups and an engaging experience is delivered through highly customized design and content that reflects the users’ preferences.

The complete list of functional requirements was addressed with out-of-the-box functionality along with some customization that was needed to deliver a fully integrated approach. With this new application, the users were able to navigate to their desired services in an intuitive manner resulting in highly efficient, productive and engaging work environment for all users.

Our deliveries included:

  • Upgrade of technical platform and all related components and integrations
  • User Experience Design and implementation
  • Implementation of New eService
  • Implementation of Mobile Application through eServices

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